NEWS

World wide shipping

🌎 國際配送 – 常見問題

Q1: 可以寄送到台灣嗎?
A: 可以!我們可以寄送到台灣,也支持其他亞洲國家、歐洲和美國。

Q2: 地址需要用英文填寫嗎?
A: 是的,請用英文填寫您的姓名和地址。使用AI翻譯工具會更方便✨

Q3: 如何下訂單?
A: 在網站選擇商品,然後照常進入結帳頁面。付款時會顯示國際配送選項。

Q4: 可以用什麼付款方式?可以用信用卡嗎?
A: 海外信用卡無法使用。我們建議使用PayPal。
PayPal可以安全付款,不需直接提供信用卡資訊,並且有「買家保障」,讓您安心購物。

詳情請參考:https://www.paypal.com

Q5: 如果沒有郵遞區號怎麼辦?
A: 如果所在地沒有郵遞區號,請填寫 0000000。

Q6: 送料是多少?
A: 統一運費 ¥1,800。

Q7: 需要繳關稅嗎?
A: 關稅和進口稅依照國家、商品和價格而異。通常關稅由收件人負擔。

Q8: 可以追蹤訂單嗎?
A: 可以!我們會在發貨後提供追蹤號碼。

Q9: 網站可以切換成英文或中文嗎?
A: 目前網站僅提供日文。建議使用 Chrome 等瀏覽器的自動翻譯功能。

Q10: 大約多久會收到商品?
A: 發貨後通常 6–10 天送達。
※天氣或物流狀況可能會造成延遲。(Asia)

Q11: 請問金具(耳環配件)的標示是什麼意思?
A:
在英文裡,「ピアス」和「イヤリング」通常都翻成 earrings,但在我們的網站上會明確區分如下:
• ピアス(耳針) → Post Pierce
• イヤリング(耳夾) → Ear Clip

商品頁面會同時標示日文與英文。
下單時請確認您想要的款式。

🌎 International Shipping – FAQ

Q1: Can you ship to Taiwan?
A: Yes! We ship to Taiwan, as well as other Asian countries, Europe, and the United States.

Q2: Should I write my address in English?
A: Yes, please write your name and address in English. Using AI translation tools can make it easier. ✨

Q3: How do I place an order?
A: Select your items on our website and proceed to checkout. The international shipping option will appear during payment.

Q4: What payment methods are available? Can I use a credit card?
A: Overseas credit cards cannot be used. We recommend using PayPal.
PayPal allows you to pay safely without giving your card information directly. It also has a Buyer Protection program for peace of mind.

For more details, see: https://www.paypal.com

Q5: What if there is no postal code?
A: If your country does not have a postal code, please enter 0000000.

Q6: How much is the shipping fee?
A: Flat rate: ¥1,800.

Q7: Will customs duties be charged?
A: Customs duties and import taxes vary by country, item, and price. Usually, duties are the responsibility of the recipient.

Q8: Can I track my order?
A: Yes! A tracking number will be provided after shipment.

Q9: Can I view the website in English or Chinese?
A: The website is currently only in Japanese. We recommend using Chrome or other browser auto-translate functions.

Q10: How long does delivery take?
A: Usually 6–10 days after shipment.
Delivery may be delayed due to weather or logistics conditions.(Asia)

Q11: What do the metal fitting options mean?
A:
In English, both “ピアス” (pierced type) and “イヤリング” (clip-on type) are often translated simply as earrings,
but in our shop, we distinguish between them as follows:
• ピアス (for pierced ears) → Post Pierce
• イヤリング (clip-on type, no piercing required) → Ear Clip

Both Japanese and English terms are shown on each product page.
Please check carefully before placing your order.